The Role
The VP of Operations will serve as the operational backbone of and overseeing all day-to-day functions across multiple states. This includes building consistency in systems, ensuring compliance, and supporting clinical and administrative teams to deliver high-quality, efficient care. The ideal candidate is business/operations-focused with behavioral health expertise and thrives in a role that balances strategy with hands-on execution.

Key Responsibilities
 Oversee daily operations of all facilities, ensuring efficiency, compliance, and financial performance.
 Lead and manage Clinical Directors, Practice Managers, Billing/Revenue Cycle teams, and HR staff.
 Standardize and optimize workflows, EHR utilization, billing systems, and intake processes across facilities.
 Monitor KPIs and operational dashboards to identify areas for improvement and drive accountability.
 Ensure compliance with state/federal regulations and payer requirements.
 Partner with ownership to align operations with the organization’s mission and long-term goals.
 Build a culture of accountability, collaboration, and continuous improvement across all sites.
 Travel biweekly to facilities during onboarding period, with travel tapering as stability increases.

What We’re Looking For
 2+ years of leadership experience in healthcare or behavioral health operations (multi-site experience strongly preferred).
 Background in outpatient mental health/psychiatry or behavioral health operations.
 Clinical background (e.g., psychology, counseling, social work) is a plus, but business/operations expertise is essential.
 Proven ability to manage cross-functional teams (clinical + administrative).
 Strong financial acumen and experience with payer-driven business models.
 Hands-on operator who can both master systems and drive organizational performance.
 Ability to travel regularly to facilities (biweekly initially).

What We Offer
 Competitive executive compensation package (open, based on experience).
 Full travel coverage for visits to facilities.
 Opportunity to stabilize and optimize a multi-state mental health portfolio.
 Direct line to ownership with real influence over organizational strategy.
 Autonomy to design and implement scalable operational systems.
 A mission-driven environment where your leadership directly improves patient care.